Better Outcomes Through Plain Language
Welcome
Patient-facing info is clear or dangerous!
We simplify that info to protect your patients and improve your real-world results.
About Us
We reduce health literacy challenges
Each week, confusing healthcare info endangers millions of patient lives. Yet few organizations have the time, training, or track record to address the need for plain language communications. We serve responsible organizations like yours, making your patient-facing materials more understandable. Our professional writers and editors are the industry's foremost experts on health literacy. That's why you can count on us to keep your patient-facing communications as simple and effective as possible.
We mitigate business risks
Confusing patient-facing materials create legal, financial, and administrative risks...especially as you're held increasingly accountable for real-world performance, outcomes, and impacts. You cannot afford to confuse your patients, compromise adherence rates, or contribute to adverse medical events. We help protect you and your patients by ensuring your patient-facing content is clear. This leads to better real-world results--a strategic imperative under value-based healthcare (VBHC).
We improve your bottom line
Effective patient-facing communications can make the difference between profits and losses in an era of value-based contracts (VBC) and outcomes-based compensation (OBC) agreements. Patients get better results when they understand what you're telling them and stay involved in their care. We provide the hands-on support you need to ensure your patient-facing materials are written in persuasive and engaging plain language. That way, health literacy, plain language, and cultural competence challenges won't put your revenue and earnings at risk.